The best way to communicate? Listen! This applies to all areas of communication, not just business but it is just as important. When engaging in dialogue with a co-worker, listen instead of talk, this is based on the idea that humans are selfish and that your co-worker wants to talk about himself. So let him, it will make him feel better to have someone that listens and you can learn some important information from just listening. How do you listen you may ask, well its easy, pay attention, focus on the speaker, avoid making assumptions and listen for feelings instead of facts. These are usually more important to the speaker.
Working in groups is non-negotiable in a business setting in the world today. You will be required to frequently meet and team up with co-workers to produce your work. Messages that groups focus on are informational, procedural and interpersonal. All of these are related to the company and how best these messages push the company’s priorities. Groups can function in a variety of ways and there are many components to a group. These roles include a person who encourages participation, relieves tension, solves interpersonal problems and listens actively. The members must be committed to the group and not personal achievement or the cogs won’t work correctly.
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